Customer Service

Customer service for autoclaves and sterilization and pasteurization continuous systemsWe strive to ensure long-term reliability and longevity of your continuous systems and autoclaves for sterilization or pasteurization with backpressure.

Maintenance and Service

All our equipment enjoy a standard warranty of at least 1 year excluding parts wear out, supplemented by various maintenance contracts specifically tailored to your own needs: preventive, corrective or curative maintenance on your site, annual checks of metrology, mapping, calibration and validation of measuring equipment, audit and monitoring of defective parts ...

Our technicians can provide remote diagnostics of your autoclaves or continuous systems connected via our Advanced SteriControl solution, but can also re-set or assist you live to avoid any disruption of production. However, if an intervention would be required, the online audit enables the maintenance technician to move with all instructions and parts needed to rapidly restore the proper functioning of your equipment.

Training organization

STERITECH is also an accredited training organization and can assume responsibility for the training of your operators and individual users with financial coverage from your own training budget.

An economical solution to strengthen the competencies of your teams and ensure a constantly optimum quality and reliability of operation.